About us

The historic site of Casa de Los Balcones is a family-owned company and a benchmark for tourism in the Canary Islands, with more than 30 years of experience.

Our focus is on sharing the customs and traditions of the region through the activities on offer at our themed complex, which consists of three mansions located in the municipality of La Orotava(Tenerife).

Together, these unique buildings provide a spectacular showcase for crafts, history, fine dining and architecture.

Now in the hands of the family’s third generation, Casa de Los Balcones remains committed to offering the same broad range of quality services and to maintaining the same timeless values it has always upheld.

History, museum
Crafts

Objectives

We believe in the value and importance of the cultural and tourist-oriented products we offer. We follow the maxim of strength through unity, which is why our philosophy is to seek to collaborate with other stakeholders.

The principle of continuous innovation drives all of our activities, with the aim of awakening powerful emotions in our visitors and giving them unforgettable experiences.

We are continually improving our Integrated Quality Management and Environmental Management Systems, in line with the international UNE-EN ISO 9001 and UNE-EN ISO 14001 standards

Mission

The mission of Casa de Los Balcones is to become a benchmark for the provision of tourist services via the formula of Tourism + Commerce + Culture, with the help of a team that is passionate about its work and committed to the company’s objectives.

Vision

Our vision is to be a leader in cultural tourism for northern Tenerife by offering an innovative range of services, by positioning Casa de Los Balcones as a committed supporter of sustainable business practices based on authenticity, cultural identity and local origins, and by reducing the impact of our commercial activities.